Privacy Policy
1. Introduction
At Laguna Beach Mandalas, we are unwavering in our commitment to protecting your privacy and securing your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you interact with our website, https://lagunabeachmandalas.com, and related services. We place a premium on data protection and are committed to complying with applicable data privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope and Data Controller
This Privacy Policy applies to any and all personal data collected through your interactions with lagunabeachmandalas.com. For the purpose of data protection legislation, the data controller responsible for your personal data is Laguna Beach Mandalas. If you have any questions regarding how your information is handled, you may contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about your interactions with our website, such as browser type, Internet Protocol (IP) address, referral sources, geolocation data, session durations, and pages viewed.
b. Account Data
Includes personal identifiers such as your full name, postal address, email address, and telephone number that you provide when creating an account or in correspondence with us.
c. Profile Data
Includes information related to your preferences, interests, purchase history, feedback, and behavioral activities while navigating the site.
d. Communication Data
Includes records of correspondence or inquiries submitted via contact forms, emails, support tickets, and other communication tools.
e. Technical Data
Includes device-specific information such as your operating system, device model, browser settings, and related configurations.
f. Transaction Data
Includes payment details, billing information, delivery addresses, and order history related to purchases made through lagunabeachmandalas.com.
g. Preference Data
Includes your expressed marketing preferences, opt-in status to promotional communications, subscription details, and product interest indications.
4. Legal Bases for Processing
We rely on the following legal bases under the GDPR and CCPA for processing your personal data:
– Consent: Where you have explicitly given permission for us to process your data (e.g., signing up for newsletters).
– Contractual Necessity: Where processing is necessary to fulfill a contract with you (e.g., fulfilling orders or providing services you purchase).
– Legal Obligation: Where processing is required by law or regulatory obligations.
– Legitimate Interests: Where processing serves a legitimate commercial interest (e.g., website analytics, fraud prevention)—always balanced against your rights and freedoms.
5. Your Data Protection Rights
Under applicable data privacy laws, you are entitled to exercise the following rights:
– Right of Access: You may request confirmation and a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal information.
– Right to Erasure: You may request the deletion of your personal data, subject to legal limitations.
– Right to Restriction of Processing: You may request that we temporarily or permanently stop processing some or all of your information.
– Right to Data Portability: You may request to receive your data in a structured, commonly used format and have it transmitted to another controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We maintain industry-standard technical and organizational measures to ensure the protection of your personal data. These measures include but are not limited to:
– Encryption of sensitive data at rest and in transit
– Role-based access controls to restrict internal access
– Regular data backups and disaster recovery protocols
– Staff training on cybersecurity and data protection best practices
While we strive to safeguard your information, no method of transmission or storage is 100% secure. Accordingly, we cannot guarantee complete security but continuously work to enhance our defenses.
7. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside your jurisdiction, including countries that may not provide the same level of data protection. Where such transfers occur, we implement appropriate safeguards in compliance with GDPR and CCPA, including standard contractual clauses approved by regulatory bodies and supplementary security measures where necessary.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of compliance with legal, accounting, or reporting obligations. General retention timelines are as follows:
– Usage Data: 12 months
– Account Data: Retained for the life of the account plus 6 years after closure
– Profile & Preference Data: Retained for 3 years following last interaction
– Communication Data: Retained for up to 2 years from the date of last contact
– Transaction Data: Retained for 7 years for legal and tax purposes
– Technical Data: 12 months
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance user experience. These may include:
– Essential Cookies: Necessary for the functioning of lagunabeachmandalas.com, such as session management and cart functionality.
– Functional Cookies: Remember your login credentials and preferences for a more personalized visit.
– Analytics Cookies: Help us understand how users navigate the site, which pages are visited, and how the site is performing.
– Performance Cookies: Collect aggregated data to improve site responsiveness and monitoring.
10. Cookie Management and Compliance
Under the GDPR and CCPA, you have the right to manage the use of cookies. On your first visit, you will be prompted to consent to cookie usage. You may at any time withdraw your consent or customize settings through your browser or our cookie preference panel. Rejecting certain cookies may limit website functionality.
To opt out of analytics cookies, you can also use third-party tools such as the Google Analytics Opt-out Browser Add-on.
11. Children’s Privacy Protection
Our website and services are not directed to children under the age of 13. We do not knowingly collect or process personal data from children. If we become aware that personal data from a child has been inadvertently collected, we will take reasonable steps to delete such data from our systems. Parents or guardians who believe we may have collected information from a child may contact us at [email protected].
12. Policy Updates
Laguna Beach Mandalas reserves the right to update or revise this Privacy Policy at any time. Users will be notified of material changes by appropriate means, which may include email notifications, website banners, or account alerts. We encourage you to periodically review this Privacy Policy to remain informed about how we are protecting your data.
13. Contact Information
For any questions, concerns, or requests pertaining to this Privacy Policy or your personal data, please contact:
Laguna Beach Mandalas
Email: [email protected]
Website: https://lagunabeachmandalas.com
We are committed to full compliance with GDPR, CCPA, and all other applicable data protection legislation. Please reach out to us at the contact information above if you have any privacy-related inquiries or concerns.